Norhaizan Mohamed is a Certified Professional Trainer under the Malaysian Institute of Management (MIMCPT0333) and HRDC (TTT/10359). She is also one of the few certified trainers from Toyota Institute and Toyota Motor Corporation Japan for Structured Toyota Problem Solving Methodology, PDCA Technique, A3 Reports Writing, Standardized Work and Kaizen, Quality Control Circle in Malaysia. With over 15 years of hands-on industrial experience in Quality, Production, HRM, and Training, Norhaizan has a vast experience in Quality Control, Quality Engineering, Quality Assurance, Supplier Improvement, Project Management, Time Management, Change Management, Floor Management Communication, Analytical Thinking, and Problem Solving areas.

Norhaizan is known for her positive and lively approach to training. She is dedicated to providing interactive and energetic presentations that engage her audience. Her participants describe her as a passionate trainer with a problem-solving and kaizen mindset. Norhaizan has a proven record of commended performance and an unwavering commitment to optimizing workers and company success. She has trained thousands of participants from Malaysia, Indonesia, Singapore, Thailand, Japan, and the Middle East.

In summary, Norhaizan is a highly qualified and experienced trainer with a passion for training and education. She has a proven track record of success and is dedicated to helping workers and companies achieve their goals. Her positive and lively approach to training, combined with her problem-solving and kaizen mindset, make her an ideal choice for any organization looking to optimize its workforce.

Education

• Accredited Trainer (TTT) - HRD Corporation, Malaysia

• Certified Professional Trainer (TTT) - Malaysia Institute of Management, Malaysia

• Professional Technologist in Automotive Technology - MBOT

• Certified Trainer for Toyota Problem Solving - Toyota Motor Corporation, Japan

• Certified Trainer for Toyota Production System (Standardized Work & Kaizen) - Toyota Motor Corporation, Japan

• Certified Trainer for Quality Control Circle - Toyota Motor Corporation, Japan

• Certified Trainer for PDCA for Project Management - Toyota Institute Asia Pacific, Thailand

• Certified Trainer for A3 Report Writing - Toyota Institute Asia Pacific, Thailand

Experience

AGL Malaysia – Director

Lead for lean manufacturing consulting projects and training engagements, supported AGL clients in multiple industries. Assist clients achieve their business objectives by providing customized solutions that meet their unique needs. Committed to deliver high-quality services that exceed client' expectations and provide them with the best possible experience. As the leader of lean and kaizen training courses held in Malaysia, Indonesia, Singapore, Thailand, Japan, and the Middle East,  dedicated to providing clients with the knowledge and skills they need to succeed. Cultivate a deep understanding of customer behavior, needs, and preferences and aligning business strategies accordingly. 

Kaizen Institute Malaysia – Business Development & Operation General Manager

Develop and implement growth strategies, training low-level managers and staff, create and manage budgets, improve revenue, hiring employees, evaluate performance and productivity, analyze accounting and financial data.

Dominos Malaysia & Singapore – Talent Pipelines Development General Manager

Develop and implement talent management strategies, design and deliver training programs, manage the performance management process, manage the recruitment and selection process, manage employee relations.

UMW Toyota Motor Sdn Bhd – Head for Frontlines, Quality and Management Trainings

Lead multiple functions of corporate, quality management, customer services training. Highly involved with strategic management thought process. Partner with management and gain support for the training function, project and budget management, evaluate training need analysis. Highly involved in selection of best-suit consultant/trainers, training programs, manage internal trainers (selection, roles, feedback and development), market training function, publicise training function, events and services.

Assembly Service Sdn Bhd – Quality Assurance Engineer

Drive company's warranty cost settlement for local, MSP & JSP parts and assembly problems. Manage and develop subordinates daily operation activity. Prompt processing daily warranty claim, major contact person for internal and external parties, domestic and abroad, critical defect cause analyses. Major contributor for cost share rate study and lead improvement activities with local suppliers. Japanese Interpretation services for Top Management and operation staff as well as document translation services.